FAQ

FREQUENTLY ASKED QUESTIONS

Find Your Answer

Does the projector include a warranty, and if it does, what does it cover?

Embark on a worry-free journey with our 12-month limited warranty, shielding against material and workmanship flaws. Should your product encounter a hiccup in this magical period, fear not! We'll weave our repair or replacement spell at no cost to the original purchaser. Unravel the enchanting details of our warranty terms by following the mystical link below.

Just a dash of caution in our magical potion: this warranty won't cloak damage from misuse, abuse, negligence, accidents, or the unauthorized arts of repair or modification. A proof of purchase is the secret code for unlocking our warranty wizardry.

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Is it possible to connect my Bluetooth speaker?

Certainly! PowerPlay 2.1 is equipped with Bluetooth compatibility, enabling you to effortlessly connect it to your Bluetooth speaker for an enhanced audio experience.

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What are your shipping times?

Enjoy free standard global shipping. Expect delivery in 6 to 14 business days. Please note, expedited international shipping is temporarily suspended as we optimize our distribution process. Thank you for choosing PowerPlay™!

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Is it possible to stream Netflix?

Certainly! PowerPlay 2.1 operates on Android 11.0, enabling you to download Netflix and other streaming services directly from the Google Play Store. No external streaming devices like Fire TV or Chromecast are required. Once connected to Wi-Fi and logged into your Netflix account, you're ready to indulge in binge-watching your favorite shows and movies on the expansive screen.

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What are the resolution and maximum screen size specifications?

Indulge in the visual brilliance of PowerPlay 2.1, showcasing a native resolution of 1280x720p for a truly clear and sharp display. Elevate your surroundings into a cinematic haven as it projects an expansive image of up to 130 inches, promising an immersive and captivating experience that goes beyond the ordinary.

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How do I track my order?

Once your order is finalized, you'll receive a confirmation email with all the pertinent details. Subsequently, as your package is readied for shipment, expect another email containing your shipment confirmation and tracking number. Keep an eye on your inbox for these updates!

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Lost in the maze of unanswered questions? 😿

Illuminate our inbox at support@powerplay.com, and our tireless 24/7 team will unravel the mysteries for you!